Communication used in Business
There is different kind of communication that is used in business. There is verbal communication; communication the emphasis is that it is a two-way process between persons. This being so, the source of the ideas must be concerned that his meaning be understood by the receiver. It is also important the receiver interpret correctly whatever comes to him. Many decisions made in organizations are based on data and other information transmitted through various channels-hearing, seeing etc. The interpretation of what one hears or sees will clearly affect his responses and behavior.
Communications within the organization is accomplished within a verbal environment. Verbal communication is the use of words in speaking. Duties and responsibilities are discharged with the use of words. Words are used to convey ideas, information, orders and instructions. This process is effective only with the use of language that is well understood. Therefore meaning lies at the heart of effective communication. Because this is so, communicators who prepare messages and transmit them have a special obligation to select words that can reach the mind of the receiver; words that are not over his head but conform to his intellectual level and experiences.